Trust in Local Government

Public trust in all levels of government is in decline. Explore research conducted by Envisio and partners to help local government leaders strengthen trust through empirically-grounded action steps.

Building Trusted Public Agencies

Envisio’s mission is to build trusted public agencies. Through our research programs, we are ensuring that we build the best tools and services to help local governments build trust with their residents.

But it’s not just about software. Our research is freely available to all. It is conducted with academic rigor and without bias, to help local leaders, and all who serve in different capacities, to work together in building stronger, more trusted communities.

Discover what drives residents to trust their local governments

Action steps to apply in your own community

Follow upcoming research into building trust

Photo of two hands making a heart shape at sunset to show trust.

How Envisio Helps

Building Trust Through Transparency

Our research tells us that the more informed residents feel, the more they trust their local governments. We are using this research to shape our products, training programs, and services. We give you the tools to introduce greater transparency, engage in active storytelling, demonstrate competence and integrity, and build trust.

Explore Our Community Dashboards

Building Trust With Envisio

Hear from Envisio customers who are building trust through transparency and active storytelling.

  • Headshot of Ria Pavia, Deputy of Innovation, Performance, and Audit, City of Ontario

    “Being transparent was non-negotiable. When the idea of the sales tax measure was initially being brought up in council conversations, this is how we sold it to the public when we asked them to vote yes […] So all of this is about fulfilling that promise in a radical way, in a visible way, that funnels it back into the community.”

    Ria Pavia

    Innovation AND Performance, City of Ontario, CA

  • “I think it means everything to our community that they can trust that their elected officials are making the very best decisions, and that those decisions are transparent, that there is a foundation for them, that they are part of the strategic goals that we’ve set for our city, and we know exactly what it is that we’re accomplishing.”

    Marylee Abrams

    Mayor, City of Maplewood, MN

Latest Resources

Our trust research has been showcased at many local government events and industry publications. Learn more about our research and educational content in our resources library.

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Featured Webinar

Trust in Local Government Research Partners

Our research community includes academic support, associations, mission-driven government technology companies, and services partners.

In the News

Read more about the application of trust-building techniques, and the communities that apply them, in our media coverage.

Book a Demo

Take a tour of Envisio and ask us anything. We work exclusively with government, education, healthcare, and non-profit organizations. We love what you do!

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Free Assessment

Not sure where to start to put your plans into action? Take our free planning and performance assessment and get tailored insights for your organization.

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