Careers at Envisio

Envisio is looking for a bright, creative and professional Sales Development Representative to join our team to help grow our sales pipeline. Reporting to the Sales Manager, you will be responsible for booking qualified meetings for the sales team through targeted outbound email and cold call campaigns and inbound lead development from webinars, conferences and other events. This is a fantastic opportunity to build your career in software sales in a fast-growing Vancouver technology company.

You’ll need to be a self-starter with a passion for driving results but you won’t be working alone. You’ll be supported by a close-knit, highly collaborative sales and marketing team that wants you to be successful.

The role:

• Contact prospective customers in the government and education sectors to introduce Envisio and book discovery meetings for our sales team
• Follow up on inbound leads in order to qualify and develop leads into meetings
• Respond to web chat inquiries
• Work with the marketing team to develop and test new messaging ideas for outbound email campaigns
• When needed, proactively find new contacts (via websites, LinkedIn and other tools) to add to our CRM system for outbound campaigns
• Maintain up to date CRM records
• Build software proof of concepts for our sales team

Your skills & experience:

• Outstanding written and verbal communication skills
• A passion for speaking to new people
• An organized and methodical approach
• A professional, empathetic attitude
• Tenacity, adaptability and a willingness to learn
• At least 1 years’ experience in B2B tech sales or other outbound sales & marketing experience

Bonus points for:

• Experience with Outreach, Linkedin Sales Navigator, Salesforce and/or HubSpot
• A passion for local government and helping cities build thriving communities
• Knowledge of the strategic planning, performance measurement or data analytics market

Why Envisio?

We’re a team of dedicated, friendly people working together to build something special. We are one of Western Canada’s fastest growing software companies and recently named 2020 Top 10 GovTech International companies. We’re passionate about building deep, personalized relationships with our customers to help them build safe and thriving communities.

We’re proud of our software, our inclusive team and our transparent, high-performing culture. If you’re looking for a fulfilling environment to grow professionally and personally, we think you’ll like it here.

Envisio is looking for a Senior Enterprise Account Executive, with a proven track record, to join our sales team and drive new customer acquisition. Reporting to the Director of Sales, you will be responsible for building relationships with senior leaders of mid to large government and education agencies across North America. This is a fantastic opportunity to build your career in enterprise software sales in a fast-growing Vancouver-based technology business.

You’ll need to be a self-starter with a passion for driving results but you won’t be working alone. You’ll be supported by a close-knit, highly collaborative sales and marketing team that wants you to be successful.

The role:

• Ownership of the entire sales cycle from initial discovery to deal closing
• Foster value-driven relationships with senior leaders and decision-makers
• Identify customer pain and educate customers on the Envisio value proposition to solve that pain
• Deliver value-oriented software demonstrations for senior leadership teams
• Collaborate with Envisio teammates to build and demonstrate proof of concepts
• Initiate, negotiate and close new contracts with customers
• Light travel required (when restrictions are removed)

Your skills and experience:

• 7+ years of sales experience with a proven track record of meeting or exceeding quota
• Experience selling enterprise software solutions to mid-market and large organizations in a B2B or B2G environment
• Working knowledge of sales process and methodology – preferably Sandler Sales.
• Ability to quickly develop knowledge of company products and market verticals including local government, special districts, non-profits, higher education and school districts
• Ability to remain focused and flexible during rapid change
• Experience managing a sales pipeline and accurately forecasting revenue
• Ability to concurrently manage multiple opportunities at various stages of the buying process
• Experience with sales enablement tools such as Salesforce and Outreach
• A passion for local government and helping cities to build thriving communities

Key attributes:

• Solution-oriented, self-motivated and results-driven with an innate sense of urgency
• Direct and convincing when the time’s right
• Curiosity and a strong relationship builder
• High integrity

Why Envisio?

We’re a team of dedicated, friendly people working together to build something special. We are one of Western Canada’s fastest growing software companies and recently named 2020 Top 10 GovTech International companies. We’re passionate about building deep, personalized relationships with our customers to help them build safe and thriving communities.

We’re proud of our software, our inclusive team and our transparent, high-performing culture. If you’re looking for a fulfilling environment to grow professionally and personally, we think you’ll like it here.

About the role

We seek an experienced Customer Success Manager (think of it as a customer goal coach) with a deep understanding of supporting customers in a Software as a Service environment. Our customers are leadership teams in publicly funded / publicly accountable organizations (local governments, school districts etc.)

Key responsibilities:

• Build meaningful relationships with Envisio’s customers through engaging emails, phone calls, and in-person meetings
• Partner with Implementation Consultants to ensure a seamless transition from our Implementation to Post Implementation Stages
• Partner with customers to develop meaningful plans that feed their long term goals
• Develop creative strategies to increase customer engagement, drive growth and, reduce churn
• Manage key metrics that feed into team based goals around retention, growth, and adoption
• Measure and action on engagement data through customer metrics and regular business reviews
• Work with the Product Teams to champion customer insights and stories
• Share Customer Success stories through case studies, blog posts, and internal communication

Key performance measures

1. Quarterly and annual gross customer revenue retention
2. Software adoption and customer satisfaction/health

About you

You are fun, enthusiastic and aching for a role where your work makes a difference in the lives of others. You are a proactive relationship builder with a proven ability to cultivate deep and meaningful relationships with your teams and clients.You know how to talk but you are a better listener.

• 5 years experience in a customer facing role for a SaaS company
• Experience in any of the following: Customer Success, Account Management / Sales, Consulting, Product Training
• You have a passion for public service
• Impeccable written and oral communication skills; you’re talking to our customers
• Extremely analytical; you leverage data in all of your decision making
• Highly organized; your calendar reminders have calendar reminders
• Results oriented; you always have your next goal in mind, and a plan to get there

About Envisio

We’re on a mission to build trust. Trust between publicly accountable leaders, their staff, and their external stakeholders. We’re a team of dedicated, friendly people working together to build something special. We were recently named 2020 Top 10 GovTech International companies. We’re passionate about building deep, personalized relationships with our customers to help them build safe and thriving communities. We’re proud of our solution, our inclusive team and our transparent, high-performing culture. If you’re looking for a fulfilling environment to grow professionally and personally, we think you’ll like it here.