How to Build an Engaging Community Dashboard – Second Edition

Building and sharing a community dashboard is one of the most effective ways public sector organizations can demonstrate accountability, transparency, and results. Dashboards help residents connect the dots between promises made and progress achieved.

But how do you design a dashboard that is both accurate and engaging?

This updated guide distills lessons from cities, counties, and public agencies across North America that have successfully launched dashboards— tracking everything from high-level strategic goals to multi-year capital improvement projects

What’s inside the guide

In How to Build an Engaging Community Dashboard (2nd Edition), you’ll find eight dashboard essentials, plus deep dives into real-world examples.

You’ll learn:

• How to secure buy-in from employees and elected officials
• Why cadence matters and how to keep updates consistent
• Ways to make performance data easy to understand through visuals and context
• How to build trust through transparency, even when sharing delays or disruptions
• Best practices for promoting your dashboard and inviting community feedback

Download the guide today and start building a dashboard that transforms your data into progress in plain view.