Guides

Measure What Matters Most

In this second edition of our most popular guide, get fresh insights for local government performance measurement, modern best practices, and examples to help you track the right data, make smarter decisions, and drive change.

Includes 100+ examples of real local government performance measures and analysis from our database of over 20,000+ KPIs.

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Front cover image of Measure What Matters Most Guide

Your step-by-step guide to developing local government performance measures

Download this free guide to learn:

  • How to define, refine, and apply performance measures that align with strategic priorities
  • How to avoid common data pitfalls that can lead to misleading conclusions
  • The critical connection between budgeting and performance measurement

In addition, gain access to example performance measures from our analysis of over 20,000+ KPIs across local governments in the US and Canada.

Inside, you’ll find real performance measures for:

  • Public Safety
  • Community Services
  • Public Works
  • Finance & Economic Development
  • Public Health & Health Services
  • Housing
  • Climate Action

… and many more!

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