Plans
Everything you need to deliver your plans, manage strategy and report progress.
- Customizable plan structure
- Automated and on-demand progress reports
- Save time with AI features
GUIDE
Measure What Matters Most: Your Updated Guide to Smarter Performance Measurement
With public sector organizations facing growing challenges—from climate action to economic uncertainty—measuring performance has never been more important. But with so much data available, how do you know what truly matters?
In the second edition of our beloved guide, Measure What Matters Most, we take performance measurement to the next level. Measure What Matters Most is packed with fresh insights, modern best practices, and real-world examples to help you track the right data, make smarter decisions, and drive meaningful change.
So, what should you measure, and how should you measure it?
- How to define, refine, and apply performance measures that align with strategic priorities
- How to avoid common data pitfalls that can lead to misleading conclusions
- The critical connection between budgeting and performance measurement
- How benchmarking can help you turn insights into action
In addition, gain access to example performance measures from our analysis of over 20,000 data points across local governments, counties, and public sector organizations.
Inside, you’ll find sector-specific performance measures for:
- Public Safety
- Community Services
- Public Works
- Finance & Economic Development
- Public Health & Health Services
- Housing
- Climate Action
… and many, many more!
Ultimately, performance measurement is about impact. Let’s move beyond tracking numbers and start measuring what truly matters.
