Strategic Plan High Performing Culture

Now available on demand!

Change always starts with culture. Today’s city leaders are setting a new tempo, redefining performance to drive better community outcomes through visible, effective strategy execution.

How can you build a high performing culture in 2020? Get inspired with Mark McAvoy, Assistant City Manager & Chief Performance Officer for the City of Rowlett. Mark’s dynamic presentation delivers practical advice and real-world tactics to build a winning strategic plan, fuel execution and achieve performance excellence. He tells what worked on his journey to structuring lasting change in Rowlett, Texas.

Empower your city leadership team for success in 2020! Join us as we explore:

  • The 11 building blocks to achieving a high performing culture
  • How to establish a guiding coalition of organizational change agents
  • How performance measures can support greater accountability & decision making
  • Ways to engage employees by aligning performance with strategic objectives
  • Inside the Envisio tools for strategic planning, management and execution
  • The importance of sharing strategic accomplishments to foster public trust

Hear from our own Kevin Knutson, VP of Planning & Performance Solutions at Envisio. He shares the best practices common to 100+ local government agencies–many recognized for performance excellence with awards from ICMA, What Works Cities, and others. One size never fits all. Kevin helps identify the right measures for your organization and shares 7 tips for leading through change when rolling out a new performance framework.

Guest Speaker: Mark McAvoy, Chief Performance Officer, City of Rowlett
Kevin Knutson, VP of Planning & Performance Solutions, Envisio

Webinar duration: 1 hour

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Mark McAvoy, City of Rowlett

Mark serves as Rowlett’s Assistant City Manager & Chief Performance Officer, overseeing Community Development, Financial Services, Human Resources, IT and Neighborhood Life. In this role, Mark leads the organizational focus on customer-centered service delivery and performance excellence. Previously, he served at the City of Houston for 16 years, as Deputy Director of Building and Development Services and Executive Director of the Houston Permitting Center.

Kevin Knutson, Envisio Solutions

As VP of Planning & Performance Solutions, Kevin Knutson works with over 80 local government agencies to support their strategic planning and performance management success with Envisio. He is recognized as a national expert in local government management consulting and has more than 20 years of experience in local government, including strategic planning, budgeting, performance measurement and community relations. He has served as Interim City Manager and Assistant City Manager in Reno, Nevada, and as Budget and Strategic Planning Manager in Coral Springs, Florida.