
We wanted to take a moment to celebrate the successes of our customers–from those that launched their first…

Benchmarking is the practice of comparing key performance measures, trends, and management processes with peer organizations. Here are…

Learn how and why the City of Tempe, AZ, created their groundbreaking community safety strategic plan.

Our top 5 tips for building and sharing a dashboard that communicates organizational performance publicly. Get buy-in from…

The top 5 most common performance measures for public works departments, based on our database of over 100…

Discover the most common performance measures for police departments in the US and Canada. Drawn from our database…

Wydale is a change agent for her organization and community. During the pandemic, Wydale played a key role…

A self-confessed “nerd”, Sandra is taking Kent County’s performance management program to new heights. She also works with…

As Assistant City Manager, Cameron’s work encompasses community services, city strategic planning, equity planning, and a lot more.

As Chief Innovation and Performance Officer, Aimee has made data an asset at the City of Irving. The…

Kirsten has a background in big city long-range planning and continuous improvement, and led the development of the…

This year, we’ve focused not only on the achievements of some amazing women, but also on the challenges…