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Performance Management7 Benefits of Benchmarking for Local Government
Benchmarking is the practice of comparing key performance measures, trends, and management processes with peer organizations. Here are seven key…
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Strategic Planning
Reimagining Community Safety: A Case Study in Tempe, Arizona
Learn how and why the City of Tempe, AZ, created their groundbreaking community safety strategic plan.
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Strategy Execution
Our Top 5 Tips for Launching Your Public Dashboard
Our top 5 tips for building and sharing a dashboard that communicates organizational performance publicly. Get buy-in from all stakeholders,…
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Performance Management
Measure What Matters: Examples of Public Works Performance Measures
The top 5 most common performance measures for public works departments, based on our database of over 100 cities and…
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Performance Management
Measure What Matters: Examples of Fire Department Performance Measures
The top 5 most commonly used performance measures for fire departments, based on our database of over 10,000 local government…
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Performance Management
Measure What Matters: Examples of Library Performance Measures
Discover the most common performance measures for library departments. Drawn from our database of over 10,000 local government measures. Includes…
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Performance Management
Measure What Matters: Examples of Police Department Performance Measures
Discover the most common performance measures for police departments in the US and Canada. Drawn from our database of over…
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Performance Management
Inspirational Women in Local Government: Wydale Holmes, City of Tempe, AZ
Wydale is a change agent for her organization and community. During the pandemic, Wydale played a key role in the…
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Performance Management
Inspirational Women in Local Government: Sandra Ghoston-Jones, Kent County, MI
A self-confessed “nerd”, Sandra is taking Kent County’s performance management program to new heights. She also works with federal &…
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Performance Management
Inspirational Women in Local Government: Cameron Niedermayer, City of Montpelier, VT
As Assistant City Manager, Cameron’s work encompasses community services, city strategic planning, equity planning, and a lot more.
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Performance Management
Inspirational Women in Local Government: Aimee Kaslik, City of Irving, TX
As Chief Innovation and Performance Officer, Aimee has made data an asset at the City of Irving. The city’s many…
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Performance Management
Inspirational Women in Local Government: Kirsten Decker, Denver Public Library, CO
Kirsten has a background in big city long-range planning and continuous improvement, and led the development of the library’s new…
